Return Policy

Return Policy:

You are able to return your purchase within 30 days of your order’s shipment date.  A full refund will be given minus the original shipping cost. 

Items must be returned in original condition (unworn, unwashed and undamaged) with original tags intact. Items with any sign of wear, makeup, deodorant or perfume or similar product stains will be shipped back to you and subject to additional shipping costs.

You will receive your refund in the form of your original payment (i.e. credit card) within 7-10 business days of us receiving your return. 

The following are not eligible for refund:

  • FINAL SALE merchandise (Final Sale Items Cannot Be Exchanged)
  • All Intimate Apparel
  • Beauty Products
  • Hair Accessories
  • Earrings
  • Shoes without the original box and signs of wear
  • Custom Orders : You can choose to return your purchase to our store location, which will eliminate the $7.95 shipping fee deduction. In store returns can only be exchanged or returned for store credit, the store cannot refund the amount to your original tender. Please note that store credit is not redeemable online at this time.


How to Return Your Purchase:

To start a return, please email to gain a return authorization. Once your return is approved we will provide you with a return label. Please note that all unauthorized returns will be refused.

   Include order number in the subject line

   Provide the reason for the return in the body of the email



We offer free shipping on all exchange orders within the continental United States via Standard shipping.  Exchanges must be made within 30 days of shipment date. 

Since many of our items sell out quickly, the best way to make an exchange is to place a new order for the item you want.  This will ensure that your item is still in stock.  Once we receive your return, we will waive the standard shipping charges on the new order, and send you a return confirmation email.  The standard shipping will only be waived for exchange orders of the same product.